Livestream FAQs

  1. I have a question about my merchandise or vinyl order! 
    No problem! Email your order number and question to orders@rockworldmerch.com

  2. I've purchased tickets to the live stream. How do I watch it?
    In order to access the live stream page you will need to be signed into your account you created when checking out. If you have not created an account, you can do so here with the email you used to place your order.
    Login to watch:
    7/17: Lost In The Sound Of Separation
    7/24: Define The Great Line
    7/31: They're Only Chasing Safety

  3. Can I buy tickets for my friends?
    Of course! Once you’ve purchased more than one item with a ticket included, just click the chat button below or email tickets@singlemusic.com with your friend’s email and an account will be set up for them!

  4. How can I watch the live stream on my TV?
    If your TV has a web browser app or if you are using a product like AppleTV, Chromecast or Amazon's Fire Stick that also has a web app. In all cases, you simply need to use a browser, navigate to the stream page, sign in and press play like normal. The livestream player is compatible with all modern browser environments but an internet speed of 20mbps download is recommended to stream in full quality.

    Chromecast instructions (iOS does not allow sharing video to chromecast outside of within apps, please use chrome on a computer/android device to cast)
    https://support.google.com/chromecast/answer/3228332?co=GENIE.Platform%3DAndroid&hl=en

    Apple TV instructions here:
    https://discussions.apple.com/thread/250686028

    Amazon Fire Stick instructions here:
    https://www.amazon.com/Amazon-com-Amazon-Silk-Web-Browser/dp/B01M35MQV4

  5. Will this live stream be available for on-demand viewing later? Yes! Until August 31st, you will be able to watch the shows you have purchased tickets to on the same page as the live stream Login to watch:
    7/17: Lost In The Sound Of Separation
    7/24: Define The Great Line
    7/31: They're Only Chasing Safety

  6. I have another question!
    No problem, email Livestream Support or click the chat button in the bottom right corner of this page!